CCTV DVR Health Monitoring Solution

CCTV's automated software alerts our service team immediately in the event that your DVR is experiencing an issue. You will receive an email, text message, or a phone call during business hours if your DVR is malfunctioning. Email notification is another feature which will notify you if any camera detects motion during hours you set.

Subscribers will be alerted from their DVRs at all times and from our monitoring staff during business hours if:

• The DVR software has stopped running (no recordings are being saved)
• The DVR has become offline (advanced diagnostics will also try fixing any offline network issues)
• Motion occurs from a particular camera(s) in accordance with a preset schedule
• Setup settings have been changed on the DVR to alert of unauthorized access
• It is time to replace the data drive due to excessive use (this will avoid loss of recorded data)
• Any hard drives are reaching its maximum capacity of storage
• Block internet access from employees to prevent viruses and worms from infecting the DVR
• Gives you the ability to check pending support tickets and review your entire service history
• Automatic DVR software updates requires no manual installation that would disrupt your DVR